Baggage Maintainer (Unjammer/CRO) – Buffalo

Baggage Maintainer (Unjammer/CRO) – Buffalo

Job Description:

We are seeking Baggage System Associates (Unjammer) for the purpose of clearing baggage jams and fault’s as  well as monitoring BHS and airline baggage operations. 

Essential Functions (Job Duties and Responsibilities): 

  • Clear bag jams by physically re-arranging baggage and respond to trouble calls in the Baggage Handling  System 
  • Maintaining cleanliness of system, providing cleaning including but not limited to sweeping,  housekeeping, collecting trash, cleaning dust and debris and general housekeeping of area around system
  • Demonstrate good mechanical aptitude and comprehensive skills 
  • Monitor the BHS system from Control room as needed 
  • Follow instructions from control room operators, technicians and supervisors on maintenance needs
  • Exercise safe working practices at all times, demonstrating and complying with all Company safety  policies, including but not limited to personal protection equipment, following Lock Out Tag Out (LOTO) procedures. 

Other Requirements: 

  • Background check and drug screen required 
  • Must be able to attain and sustain an Airport I.D. Badge 

Preferred Qualifications: 

  • High School Diploma or G.E.D. 
  • Experience with Microsoft Word/Excel  
  • Must have the ability to serve as back-up for CRO position 

Knowledge-Skills-Abilities (Competencies): 

  • Flexibility with time, able to shift priorities quickly based on staff and system needs
  • Strong communication skills – Verbal and Written 
  • Strong work ethic and initiative; who would like to grow and develop within the organization.
  • Customer and service oriented 

Position Type/Expected Hours of Work: 

Full time position-40 hours per week; 2 rotating shifts (3:00am-1:30pm day/1:15pm-11:45pm night); overtime,  weekend and holiday work is common. Flexibility is needed with scheduling demands and team shift coverage. 

Work Environment and Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully  perform the essential functions of this job. Workers frequently bend, stoop, and reach from ladders and scaffolds.  While performing the duties of this job, the employee is regularly required to talk and hear. This position is very  active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The  employee must frequently lift and/or move items over 50 pounds. 

While performing the duties of this job, the employee is working with and exposed to the baggage handling system,  mechanical parts and vibration. The environment can also be loud because of aircraft engines and equipment. 

Other Duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or  responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at  any time with or without notice.  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 


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Today Oxford handles combined contracts that process approximately 80,000 bags per day (29.2 million bags annually) and over 300 Passenger Boarding Bridges nationwide.

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