Baggage System Operator – Boston

Baggage System Operator – Boston

Job Description:

This description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications which may be required of employees assigned to this job classification.

The work of a Baggage System Operator (BSO) classification, depending on assignment, includes any or all of the following; entering the baggage system to free baggage jams in accordance with established procedures of timelines and safety; maintain the cleanliness of the immediate work area and bag room as required. May also check baggage into the system when received from interline or other input point of a baggage system which entails determining baggage destination and placement of a bar coded tag on the baggage; ensures that baggage transport tubs are used and cleaned of previous bar coded tags; gathering of baggage transport tubs from distribution points and return to input points. May also be required to act as a general utility/support type person on maintenance contracts, which may include; parts or supplies runner. This position is covered by a collective bargaining agreement.

As may apply to any particular work assignment, will complete additional jobs as directed by management, and will work according to Company policy and/or regulations. Remain cognizant of WFS staff, security contractors, and visitors’ activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program. Comply with WFS site security procedures for assigned warehouse and other operations.

Job Requirements:

Must be at least 18 years of age. High school diploma or GED preferred. Valid state drivers license. Ability to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays, and days off. Ability to read, write, fluently speak and understand the English language.

Essential Job Functions:

Must be able  to stand; walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; and talk or hear.  May be required to climb, stoop, kneel, crouch and/or crawl. 

Must be able to climb ladders up to 10 feet in height.

Pull, push, and lift bags weighing up to 70 lbs. onto or from a conveyor belt.

Driving vehicles in areas congested with aircraft, moving and stationary vehicles and equipment, and have the ability to distinguish colors, red, yellow and green.

Ability to judge distances

Ability to successfully communicate with others, including the ability to understand and react to verbal commands and safety warnings, with and without, assistance of sight or visual aids.

Ability to work in a high-noise level environment.

Ability to confront and question unauthorized personnel in secured areas, and report their presence to authorities as necessary.

Cognitive skills to complete documents associated with job assignment.

Must be able to stand and walk for 8-10 hours per shift.

Must be able to perform the above functions in variable weather conditions, as well as environmental conditions, i.e. jet engine fumes, vehicle emissions, jet engine noise and dust.

Reports to work on a regular and timely basis.


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Today Oxford handles combined contracts that process approximately 80,000 bags per day (29.2 million bags annually) and over 300 Passenger Boarding Bridges nationwide.

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